Refunds
Refund/Cancellation Policy
String, Flute, and Piano Full and Half Day Students: Your invoice is fully refundable up to April 15th, with the exception of a $25 processing fee per invoice. After April 15th, until June 1st, your invoice is refundable with the exception of a $25 processing fee per invoice and $35 late fee per student. After June 1st, no refunds will be issued.
Teacher Trainers (all Book Levels): Until April 15th, your invoice is fully refundable with the exception of a $25 processing fee. Between April 15th and April 30, your Invoice is refundable with the exception of a $25 processing fee (per invoice) and the $35 late fee (per person). After April 30: If your cancellation will drop the class below minimum enrollment, we cannot refund your tuition, since instructor contracts have been finalized and our cancellation deadline is passed. However, any other additional items on your Invoice (housing, College Credit, etc.) will be refunded in full and the processing fee will be waived. If, after cancellation, your class still has the minimum required students, we will evaluate your request on a case-by-case basis and refund up to the full amount of your Invoice less $100. After June 1st, your invoice is non-refundable.
The Teacher Trainer Incentive Program has been discontinued.
Enrichment Only: (this policy applies to students who are NOT registered for any other classes at Institute – if you added an additional Enrichment class to your account for a half day student, you will be refunded based on the previous policies) Your invoice is fully refundable up until April 15th, with the exception of a $10 processing fee per student. After April 15th, the tuition is non-refundable.
Scholarship Recipients: If you receive a scholarship and later cancel, you forfeit your scholarship in its entirety. The remainder of your refund will be subject to the above policies. ISA scholarships are only valid for the current year; they cannot be applied to subsequent years.